United Airlines...

I'm still trying to figure out my ticket problem. I finally got a phone number where I could talk to actual people (thanks Amy!) and called them a few minutes ago. They said that they can't refund my money or change my return flight for me. I'm going to call from Natalija's office on Monday to have some moral support. Sometimes I feel like there is a language barrier between the lady in India and me. I'll try writing it out clearly on a piece of paper so that I can read it off to them next them.